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Hostess

Swiss Connect Solutions FZE
Dubai, UAE
fulltime
Today
Customer Service ExcellenceGuest RelationsReservations ManagementCommunication SkillsTable ServicePoint of Sale (POS) Systems
Free

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Customer Service ExcellenceGuest RelationsReservations Management
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5-Star Luxury Hotel | Dubai, UAE

We are seeking a confident, elegant, and guest-focused Guest Experience Agent / Hostess to join a prestigious 5-star hotel in Dubai.

This is an exciting opportunity to represent a world-class hospitality brand while interacting with VIPs, dignitaries, and high-profile guests in an international luxury environment.

As the first point of contact at exclusive events and official functions, you will play a key role in delivering a refined, welcoming, and memorable guest experience, aligned with global protocol and luxury service standards.

Key Responsibilities

  • Welcome and assist VIP guests with warmth, professionalism, and discretion
  • Ensure smooth guest flow, seating arrangements, and event coordination
  • Deliver personalized service by anticipating guests' needs and preferences
  • Uphold international etiquette and cultural protocol standards
  • Liaise with hotel departments to ensure the flawless execution of VIP events
  • Manage guest lists, RSVPs, and confidential information
  • Distribute event briefings and support operational communications
  • Represent the hotel brand with poise, elegance, and impeccable professionalism
  • Advise guests on local customs and etiquette

Candidate Profile

  • Previous experience in hospitality, guest relations, events, or customer service is preferred
  • Excellent communication and interpersonal skills
  • Fluent in English; Russian and/or German language skills are highly preferred
  • Strong organizational skills and attention to detail
  • Professional appearance and a passion for luxury service
  • Comfortable working in fast-paced, high-profile environments
  • Flexible availability, including evenings, weekends, and public holidays
  • Minimum height requirement: 165 cm

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