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indeed

Hostess

Accor
Doha, QAT
fulltime
Today
Customer Service ExcellenceGuest RelationsReservations ManagementCommunication SkillsTable ServicePoint of Sale (POS) Systems
Free

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Customer Service ExcellenceGuest RelationsReservations Management
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Company Description

From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat.

With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.

Job Description

  • What do we expect from you?
  • Under the general guidance of the Restaurant Manager, or any other authorized by the management assist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Doha Vision.
  • How your day looks like?
  • Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times
  • Provide friendly, courteous, and professional service at all times
  • Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number
  • Prepare table allocations from reservation book before respective meal period seating
  • Ensure good communication with Management
  • Maintain complete knowledge of all menu items
  • Prepare and check tables before service
  • Clear and reset tables
  • Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest
  • Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times
  • Ensure that all cleaning duties are completed in allocated times to the Company standards
  • Complete all opening and closing procedures
  • Must be proficient in effective and efficient table maintenance
  • Be assertive and attentive at ALL times
  • Have thorough knowledge of all product and service procedures

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