Hostess/Cashier
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Key skills for this role
About the Role
Greet customers warmly as they enter the coffee shop. Manage seating arrangements and guide customers to tables. Take orders at the counter or from tables.
Key Skills for This Role
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Overview
- **Greet customers** warmly as they enter the coffee shop.
- **Manage seating arrangements** and guide customers to tables.
- Take **orders at the counter or from tables**.
- Handle **cash, digital payments, and billing** accurately.
- Maintain a **clean and organized counter and cashier area**.
- Answer **customer questions** about menu items, prices, or promotions.
- Assist staff with **order preparation and serving** when needed.
- Report any **customer complaints or issues** to the supervisor or manager.
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