Hostess / Administrator

Administration / Front Office / Client Relations

Job Purpose

Front Office & Reception Duties

• Welcome and assist visitors, clients, vendors, and employees in a professional and courteous manner.
• Maintain reception and waiting areas in a clean, organized, and presentable condition.
• Answer and direct incoming phone calls, emails, and inquiries efficiently.
• Make and carry hot/cold beverages as per the client request.
• Manage visitor registration and maintain visitor logs as per company procedures.
• Coordinate meeting room bookings and arrange refreshments when required.

Coordination & Administrative Support

• Coordinate between departments, project teams, suppliers, and clients for daily operational requirements.
• Assist management in scheduling meetings, appointments, and site visits.
• Prepare and maintain records, reports, correspondence, and filing systems.
• Support HR and administration activities including onboarding coordination, document collection, and employee communication.
• Follow up on pending tasks, approvals, and operational requirements.
• Maintain office supplies inventory and coordinate procurement requests.

Customer Service & Communication

• Handle client and customer inquiries professionally and maintain positive relationships.
• Ensure timely communication and coordination with internal and external stakeholders.
• Assist in organizing company events, meetings, staff gatherings, and client visits.
• Support management with hospitality arrangements for VIP guests and visitors.

Operational Support

• Coordinate transportation, accommodation, or logistics arrangements when required.
• Assist project/site teams with administrative coordination and documentation.
• Ensure confidentiality of company information and records.
• Support implementation of company policies, procedures, and office standards.

Accountability

• Professional handling of visitors, clients, and guests.
• Accuracy and timely completion of coordination and administrative tasks.
• Proper maintenance of records, schedules, and communication.
• Maintaining professional appearance and behavior at all times.
• Ensuring smooth front office and coordination operations.
• Compliance with company policies, UAE labor laws, and health & safety requirements.

Role RequirementsEducational Qualification

• Diploma or Bachelor’s Degree in Administration, Hospitality, Business Management, or related field.

Experience

• Minimum 2–5 years of experience in front office, customer service, hospitality, or coordination roles.
• UAE/GCC experience preferred.
• Pay: AED5,000.00 - AED5,500.00 per month