Hostess
Role Overview
The Hostess supports restaurant operations and guest service at Qasr Al Sarab Desert Resort.
Key Skills for This Role
Full Job Posting
Role overview
The Hostess supports restaurant operations and guest service at Qasr Al Sarab Desert Resort.
Responsibilities
- Work with colleagues to ensure timely service and smooth operations.
- Greet and seat restaurant guests warmly and help provide a welcoming guest experience.
- Keep the restaurant entrance covered and attractive; check that tables are clean and fully set before seating guests.
- Use professional telephone etiquette and follow reservation policies and procedures.
- Check guest feedback, address problems when possible, and share issues with outlet managers.
- Help with service as needed, including cashier duties and closing tables.
- Follow hotel policies and standard operating procedures for guest service, operations, personal discipline, and grooming.
- Know the services offered in the restaurant and throughout the hotel.
Requirements
- Maintain a thorough understanding of restaurant and hotel services and reservation policies and procedures.
- Interact with guests in a friendly, welcoming, and professional manner.
- Follow hotel policies and standard operating procedures, including guest service, operational conduct, personal discipline, and grooming.
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