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Host, Wheeling Island Casino

Delaware North
Wheeling, USA
Full-time
Entry
Onsite
Discovered 1 months ago

Full Job Posting

Delaware North Gaming is hiring full-time Hosts to join our team at Wheeling Island Casino in Wheeling, West Virginia .

As a Host, you will be responsible for welcoming guests and managing the host station.

If you are looking for a role offering teamwork, excitement, and career growth, apply now.

Please note this is a tipped position; the hourly minimum pay listed doesn’t include any potential tipped earnings.

We care about our team member’s personal and professional well-being.

Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests.

All team members receive benefits including:

  • Weekly pay
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

Wheeling Island Hotel-Casino-Racetrack in Wheeling, West Virginia, is a Delaware North-owned-and-operated regional gaming destination featuring 1,300 electronic gaming machines, 22 table games, live greyhound racing, and simulcast wagering.

Wheeling Island also features a 151-room hotel, many dining options, and a 1,000-seat showroom.

  • Review floor plan and reservation book daily to create seating charts
  • Seat guests and maintain control of wait times
  • Inspect dining and serving areas to ensure cleanliness and proper setup
  • Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
  • Answer the restaurant telephone line during assigned hours of operation
  • Prior experience in a guest service environment preferred
  • Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously
  • Ability to effectively communicate with guests and team members
  • No high school diploma or GED required
  • Ability to remain on feet for the entire length of the shift
  • Ability to maneuver between tables and around corners
  • Ability to lift and carry up to 35 pounds

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