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Host / Hostess - Gaming Marketing

Wynn Al Marjan IslandUnited Arab Emirates, UAE1 weeks agoMid-Senior
Mid-Senior

Skills

Customer Service ExcellenceGuest RelationsReservations Management

About This Role

Overview

  • About the Position:
  • Wynn Al Marjan Island is currently seeking a Host / Hostess Gaming Marketing to join the resort s Gaming Marketing team.
  • The primary duties and responsibilities of this role are:
  • Assist the Executive Host in managing relationships with assigned domestic guests, ensuring their needs and preferences are met.
  • Coordinate guest reservations for accommodation, dining, entertainment, transportation, and special amenities.
  • Support the execution of domestic marketing promotions, loyalty programs, and exclusive events.
  • Maintain accurate guest records, preferences, and service requests in CRM and related systems.
  • Provide frontline support to guests, handling inquiries and requests with professionalism and discretion.
  • Collaborate with Gaming Marketing, VIP Services, and other resort departments to deliver seamless guest experiences.
  • Monitor guest activity and provide updates to the Executive Host to support player development strategies.
  • Uphold Wynn Resorts service standards, data privacy requirements, and UAE regulatory compliance.

About Wynn Al Marjan Island s Benefits

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE.

In addition, we offer an excellent leave policy, a healthcare package and as well as incentive programs, and other employee benefits.

The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.

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