Hospitality Assistant
Full Job Posting
We offer some excellent rewards and benefits including
- We offer all team members 1 free meal per shift.
- Uniform provided.
- Enhanced Bank Holiday pay.
- Increased Annual Leave entitlement - team members who work with us for 3 years or more, get extra annual leave.
- Cycle to Work scheme – why not save money on commuting costs and improve your health at the same time.
- Milestone Birthdays - get EXTRA time off to celebrate that special birthday.
- Company sick pay which is over and above the statutory entitlement. (subject to length of service)
- Refer a Friend Scheme for successful referrals - for all permanent roles within Oakland Care (T&C's apply).
- Recognition and staff appreciation initiatives.
- Health Cash Plan (subject to T&Cs).
- Death in Service Benefit (subject to T&Cs).
- Long service awards.
What do you need to succeed
Our Hospitality Assistants, assist our care teams to provide an exceptional hospitality service, supporting the Head Chef, Reception Teams, Housekeeping and Lifestyles Team.
This is a key role at the heart of our residents’ daily lives, so strong people skills and good organisation are essential. If you have hospitality experience and a genuine interest in care, this could be the perfect opportunity for you.
As a Hospitality Assistant, your key responsibilities will include
- Assisting with meal service either in resident rooms or dining rooms.
- To ensure that water/drink jugs are regularly refilled in resident rooms.
- Help set up and clear down tables before and after lunch service.
- Recording and monitoring the temperatures of fridges and dining room service stations to meet compliance standards.
- Maintaining the Bistro to ensure it remains clean, organised and consistently well stocked.
- Attending to residents “non care” related needs including opening/closing curtains, changing TV channels etc.
Essential
Previous experience of working in a similar role within a luxurious setting.
'Can do' attitude and willingness to work with us in ensuring we support our residents with the best quality service.
Customer facing experience including building working relationships with internal and external stakeholders.
Personal Attributes
Reliable and punctual.
Ability to work as an effective team member.
A professional personal appearance and standards.
Able to demonstrate an understanding and/or awareness of the sensitivities of working within a care home environment.
Able to develop good working relationships and to represent the organisation professionally.
Able to build trust and demonstrate an awareness and understanding of individual differences.
Motivated to go above and beyond, and to work with passion and enthusiasm.
Motivated to contribute towards the team and home goals.
A commitment to grow and learn new things at work.
Able to remain approachable and calm under pressure.
“Our mission” is to provide exceptional homes for people to live, love and be loved where everyone is part of our family.
Family
Integrity
Respect
Exceptional
Sustainable
Apply now!
If you’re ready to start your journey and make a difference, then don’t delay and apply today!
About Oakland Care
UK luxury care-home operator providing residential, nursing, memory and respite care to older residents.
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