Hospice Intake Coordinator

JOB DESCRIPTION SUMMARY

ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES

• 1. Directs all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies.
• 2. Enters referral/patient information into electronic medical record system and other applications as needed.
• 3. Coordinates with referral sources, marketing and clinical teams to ensure patient transition into hospice care.
• 4. Ensures compliance with all state, federal, and CHAP referral/intake regulatory requirements.
• 5. Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with
• policy.
• 6. Establishes and maintains positive working relationships with current and potential referral sources.
• 7. Ensures direct oversight of insurance verification and authorization processes.
• 8. Maintains comprehensive working knowledge of Continuum Care’s contractual relationships and ensures that patients are admitted according to contract provisions.
• 9. Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by Continuum
• Care.
• The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
• POSITION QUALIFICATIONS
• 1. High School Diploma required/ College Degree preferred.
• 2. Proficient in Google Drive/Sheets/Docs preferred.
• 3. Minimum of Three (3) years’ experience in health care, preferably in home care operations.
• 4. Demonstrated ability to supervise and direct professional and administrative personnel.
• 5. Ability to market aggressively and deal tactfully with customers and the community.
• 6. Knowledge of corporate business management, governmental regulations, CHAP standards, and private payer practices.
• 7. Demonstrates good communications, negotiation, and public relations skills.
• 8. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.