Horeca Supervisor
Key Skills for This Role
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Responsibilities
- Supervise daily HORECA sales operations serving hotels, restaurants, cafés, and catering customers.
- Lead and monitor the HORECA sales team to meet sales targets and business objectives.
- Develop new customer accounts and maintain relationships with existing clients.
- Identify new business opportunities and expand market coverage.
- Monitor orders, product availability, deliveries, and payment collections; coordinate timely deliveries with logistics and distribution teams.
- Monitor sales performance, prepare daily and monthly reports, track targets, and prepare forecasts for management.
- Ensure implementation of pricing, promotions, and sales policies; monitor competitors and market trends.
- Maintain customer satisfaction, resolve complaints, and conduct market visits to support the sales team.
Requirements
- At least 5–7 years of experience in HORECA sales, preferably in FMCG, bottled water, or beverage distribution.
- Previous experience supervising and managing a sales team.
- Strong customer relationship, negotiation, and communication skills.
- Good knowledge of the UAE HORECA market.
- A valid UAE driving licence is preferred.
- Ability to achieve sales targets and manage customer accounts effectively.
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