Home Care Intake Coordinator

A Home Care Intake Coordinator is responsible for processing referrals received from marketing sources such as hospitals, nursing homes, and community physicians. The Home Care Intake Coordinator will contact each patient to educate them on the services we can provide and assist them with their home care needs for skilled and non-skilled services. In this important position, The Home Care Intake Coordinator will accept the great responsibility of following a patient from the date of discharge through enrollment for long term care, keeping the patient and family members informed at all times to ensure all patients have caring and professional experience with Preferred Home Care.

REQUIREMENTS:

Two year of experience in home care intake

High school graduate; some college credit preferred

Understanding the requirements for CHHA’s and MLTC’s

Understanding of communicating effectively with employee, patients and their families, medical and community affiliates in order to develop positive relationships.

Proficient in Microsoft Office Suite, Constituent Database (HHA Exchange)

Investigative ability, highly organized, self-motivated, takes initiative, excellent written and verbal communication and analytical critical thinking skills; able to perform without much supervision.

Organized and punctual

JOB RESPONSIBILITIES:

Receive referrals from referral sources

Verify patient’s insurance to determine eligibility

Educate patients on services we provide

Send referral to MLTC for potential enrollment or Medicaid assistance

Send referral to appropriate CHHA for skilled services

Determine what services were approved by insurance

Ensure PHC receives authorization for MLTC cases and provide case specifics to PHC HHA Coordination Department

Competitive Salary

PTO

Sick Days

Paid Legal Holidays

Health, Dental, and Vision Insurance Offered

401(k)

Flexible Spending Account (FSA), A Dependent Care Account (DCA) eligibility upon hire

Preferred Home Care has an amazing, values-based company culture ripe with collaboration, encouragement and camaraderie. We offer a track to growth based on what you put into the role and your passion for learning in the company. In your role you’ll have the ability to innovate and make an impact with your ideas in real-time.