Home Appliances Technical Support Engineer
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Key skills for this role
About the Role
Elevate your career as a Home Appliances Technical Support Engineer, where your expertise in troubleshooting and repairing electronic devices will be crucial. This role demands hands-on technical skills and the ability to solve problems efficiently, supporting both customers and internal teams.
Key Skills for This Role
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Job Summary
responsible for troubleshooting, maintaining, and repairing electronic devices and systems.
The role requires hands-on technical expertise, strong problem-solving skills, and the ability to support both customers and internal teams in resolving technical issues efficiently and effectively.
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Key Responsibilities
- Diagnose and troubleshoot faults in electronic devices and systems.
- Perform repairs, preventive maintenance, and upgrades on electronic equipment.
- Install and configure new electronic devices as required.
- Conduct testing and quality checks after repairs to ensure proper functionality.
- Accurately document all service, maintenance, and repair activities in the system.
- Provide technical support and guidance to customers and internal stakeholders.
- Collaborate with cross-functional teams (e.g., Sales, Customer Service) to resolve technical issues.
- Adhere to health, safety, and company policies while maintaining a clean and organized work environment.
- Stay up to date with emerging technologies and advancements in electronics
Education
- Diploma or Bachelor’s degree in Electronics, Electrical Engineering, or a related technical field.
Experience
- Minimum 1–3 years of experience in electronics maintenance and technical support.
- Experience working within the Kingdom of Saudi Arabia (KSA) is preferred.
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