Home Administrator
Full Job Posting
What you will do in this Splendid role
- Deliver comprehensive administrative support to the Registered Manager, ensuring all tasks are handled efficiently and effectively
- Provide a friendly and helpful Reception to all visitors ensuring they receive a warm and friendly welcome
- Record enquiries and show arounds of the home for prospective families
- Prepare resident contracts
- Act as a seamless administrative link to our Head Office, facilitating smooth communication and coordination
- Prepare payroll and time and attendance data for monthly submissions
- Ensure resident and staffing compliance with all relevant regulations and standards at all times.
- Attend meetings and produce accurate notes and minutes
- Manage safe contents, petty cash, and resident fund accounts
What makes you Splendid?
Are patient, kind, and genuinely enjoy helping others
Listen carefully, respond with empathy, and build trust with residents
Stay calm under pressure and adapt to different situations
Work well as part of a team but can also use your initiative
Open - you welcome others warmly and listen with care
Nimble - you adapt quickly, always ready to step in where needed
Brilliant - you go above and beyond to make someone feel valued
Honest - you’re genuine, trustworthy, and always put people first
Benefits
- Employee Assistance Programme (EAP) - confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
- Hotel Room Discounts - stay with us or our partner hotels at special team rates including discounted rates for friends and family.
- Food & Beverage Discounts - enjoy meals and drinks at reduced prices across our hotels.
- Salary Sacrifice - Car Scheme: our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary.
- Stream - access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
- Pension - auto enrolment into the company pension scheme.
- Learning & Development - opportunities available to progress your skills and career.
About Splendid Care
Parent group profile
Splendid Hospitality Group
Family-owned UK hospitality operator running hotels, quick-service restaurants, and care homes for guests, customers, and residents.
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