Holiday Homes Administrator

Job Summary

Key Responsibilities

• Manage daily administrative operations for holiday home units
• Coordinate bookings, check-ins, check-outs, and guest communication
• Update and maintain property listings on booking platforms
• Handle guest inquiries, reservations, cancellations, and complaints professionally
• Coordinate with housekeeping, maintenance, and operations teams
• Maintain accurate records of occupancy, payments, expenses, and guest details
• Prepare daily, weekly, and monthly reports for management
• Ensure all unit documents, permits, and compliance records are updated
• Monitor platform calendars, rates, and availability
• Support invoicing, payment tracking, and reconciliation with finance
• Ensure a smooth guest experience from reservation to checkout
• Follow up on property readiness, cleaning status, and maintenance issues

Requirements

• Bachelor’s degree or diploma in Business Administration, Hospitality, or related field
• Minimum **2 to 4 years** of experience in administration, hospitality, or holiday homes operations
• Good knowledge of holiday homes platforms such as **Airbnb, Booking.com, Agoda, or similar**
• Strong organizational and coordination skills
• Good communication skills in English
• Proficiency in **MS Office**, especially Excel
• Ability to handle multiple tasks and work under pressure
• Attention to detail and problem-solving skills

Preferred Qualifications

• Experience in UAE holiday homes or property management sector
• Familiarity with guest handling, reservations, and unit coordination
• Knowledge of Dubai holiday homes regulatory requirements is an advantage

What We Offer

• Competitive salary package
• Supportive working environment
• Career growth opportunities
• Opportunity to work in a growing holiday homes business

Experience

• Holidays Home Admin: 2 years (Required)