HIM Operations Senior Specialist

Perform daily checks to ensure that patient medical records are complete, accurate, and in compliance with hospital documentation standards.

-Identify deficiencies, incomplete documentation, or errors and communicate with relevant staff or departments to resolve them.

-Assist in tracking record completion and delinquency rates.

-Ensure that physical or electronic records are properly organized, indexed, and filed according to established procedures.

-Assist with chart assembly and document scanning if required by department workflows.

-Verify that records contain all necessary clinical documentation for accurate coding.

-Communicate with coding teams to clarify documentation details when needed.

Process requests for medical records or information release in compliance with privacy laws and hospital policies.

-Verify authorization and consent before releasing any patient information to internal or external parties.

-Maintain logs and documentation related to release information.

-Handle all patient information with strict confidentiality in accordance with MOH and hospital privacy requirements.

-Report any potential data breaches or unauthorized access to the HIM Operations Assistant Manager.

-Liaise with physicians, nurses, and other departments to resolve documentation or record-related queries.

-Support audits or surveys by preparing records and integrity reports as assigned.

-Suggest improvements to operational workflows, checklists, or filing processes to enhance HIM service delivery.

-Stay updated on changes in HIM standards, privacy laws, and hospital documentation policies