Highway Fleet Dispatcher

Responsibilities:

• Dispatch: This involves the transmitting and receiving of all information relevant to the driver/cartage company performing his/her duties within the Company and customer requirements.
• Satellite and Telephone Management: Handling of all driver related satellite messages or calls within assigned and overflow queues.
• Reporting: Recognition, communication and documentation of situations that should be reviewed by other parties, for information, action and record keeping purposes.
• Problem Resolution: Working on behalf of both the Driver and the Company to resolve any day to day issues that may arise.
• Any other duties that may be assigned from time to time, on a daily or permanent basis (i.e. special projects, training seminars, weekend planning and other job related tasks).
• Our Ideal Candidate will possess:
• Dispatch experience is considered to be a strong asset in this role.
• Educational background in Supply Chain Management (or other relevant area such as Business).
• Dedicated experience providing customer service in a similar work environment.
• Well organized, an excellent communicator and have a keen sense of timeliness.
• Demonstrated attention to detail, communication, problem solving and planning abilities.
• Knowledge of the transportation industry and Canadian geography are considered assets.
• Able to quickly adapt to changes, shift focus, meet deadlines, and complete time-sensitive tasks.
• This position is subject to a Continental Shift, 06:00 - 18:00 MT.
• This job is classified under NOC Code: 14404.
• Why Bison: • Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career • Dispersed work environments that promote a healthy work-life balance • Meaningful and impactful work and projects with an essential service provider • Join our engaging Wellness Program & extracurricular sports teams
• About Bison: • Celebrating over 50 years in Business • Active in giving back through Corporate Social Responsibility and Charitable Giving • Committed to environmental sustainability
• Bison Transport is committed to Diversity and Inclusion in the Workplace.
• Why Bison:
• Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
• Dispersed work environments that promote a healthy work-life balance
• Meaningful and impactful work and projects with an essential service provider
• Join our engaging Wellness Program & extracurricular sports teams