Hell's Kitchen Assistant General Manager

Deliver a bold, engaging guest experience that reflects the high standards of the Hell’s Kitchen brand.

Resolve guest concerns with poise and urgency; ensure VIP and high-profile guests receive personalized service.

Drive service innovation while protecting the integrity of the brand.

Always look for the latest trends in the market to enhance the guest experience.

Manage budgets, forecasts, and P&L statements outlined by Director of F&B.

Implement strategic plans to increase sales, manage margins, and optimize labor.

Drive performance through smart purchasing, inventory control, and vendor management.

5+ years of Manager experience in a high-volume, upscale or fine dining restaurant.

AGLC – Proserve/ProTect preferred

Deep knowledge of hospitality operations including service, kitchen flow, bar management, and financial controls.

Proven success leading and motivating large teams in a fast-paced, demanding environment.

Polished communication skills and presence; able to lead with authority, charisma, and confidence.

Extensive knowledge of wines & cocktails.

Experience working in branded concepts is a strong plus.

Passion for culinary excellence and theatrical guest experiences.

Excellent written and oral communication skills.

Ability to meet deadlines in a rapidly changing business environment.

Extensive food & beverage knowledge and ability to develop and apply practices, procedures, and principles in a casino environment.

Developed writing skills sufficient to prepare written materials involving detailed descriptions and explanations requiring the accurate use of specialized terminology.

Self-planning skills are sufficient to schedule, organize, and carry out work assignments according to established work plans, adjusting work schedules according to changing priorities and business demands.

Developed judgment and problem-solving skills sufficient to interpret and/or analyze factual and conceptual information with the ability to adapt general procedures or approaches when formulating responses to problems.

Manages workload independently and works well in teams.

Experience and proven success working with senior management and in a corporate environment.

The Schedule for this position may vary and would require the ability to work shift work, late nights, weekends and holidays.

A competitive wage and excellent benefits.

Shuttle service from West Edmonton location.

All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.

An opportunity to work within a progressive, exciting team environment.

An opportunity to work with a skilled Management team.