Heart of House Specialist
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Key skills for this role
About the Role
Support vital hotel functions by maintaining cleanliness, adhering to quality standards, and fostering positive relationships with team members.
Key Skills for This Role
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Overview
Our Heart of House Specialists play an important role in support of a number of vital hotel functions.
At our hotels these associates may work across departments (e.g., kitchen, food and beverage) to support cleaning needs.
Whether preparing fresh clean linen and spotless dining ware for guests to enjoy, operating and maintaining cleaning equipment and tools (e.g., dish washing machines, hand wash stations), or transporting dishware across the hotel, these associates do whatever it takes to get the job done.
No matter what position you are in, there are a few things that are critical to success creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
Ensure adherence to quality expectations and standards, develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Report accidents, injuries, and unsafe work conditions to manager.
Perform other reasonable job duties as requested by Supervisors.
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