Healthcare Data Analyst
Role Overview
The Healthcare Data Analyst, Quality and Compliance turns clinical, quality, operational, and compliance data into insights supporting performance, regulatory readiness, and strategic decisions.
Reports to the Chief Compliance and Quality Officer and supports QAPI, compliance monitoring, regulatory reporting, and survey readiness across service lines.
Uses modern data platforms and approved AI tools for automation, trend analysis, predictive modeling, and process improvement.
Key Skills for This Role
Full Job Posting
About the organization
Community Hospice and Palliative Care is a regional nonprofit hospice provider serving patients and families across home, facility, hospital, and inpatient settings.
The organization describes a workforce of more than 900 employees and hundreds of volunteers and says it serves approximately 1,500 patients.
Role overview
The Healthcare Data Analyst, Quality and Compliance turns clinical, quality, operational, and compliance data into insights supporting performance, regulatory readiness, and strategic decisions.
Reports to the Chief Compliance and Quality Officer and supports QAPI, compliance monitoring, regulatory reporting, and survey readiness across service lines.
Uses modern data platforms and approved AI tools for automation, trend analysis, predictive modeling, and process improvement.
Position details
- Work location is the Alivia Care/Community Hospice and Palliative Care headquarters at 4266 Sunbeam Road, Jacksonville, Florida; work from home is not available.
- Schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m.
Compensation
- Compensation is $90,000 or more, commensurate with experience.
- The posting mentions a full benefits package, including 23 days of annual paid time off.
Responsibilities
- Define and maintain certified quality and compliance KPIs with clinical and compliance leaders, documenting definitions, sources, and calculations.
- Monitor quality indicators, clinical outcomes, and trends across hospice, home health, palliative care, and PACE; explain variation and root causes.
- Analyze CAHPS response trends, patient feedback themes, and demographic patterns to support improvement initiatives.
- Build automated quality dashboards and scorecards with BI and technical partners, replacing manual data pulls and static spreadsheets.
- Validate and reconcile Databricks and EMR conversions; document defects and compare converted data with source systems and certified definitions.
- Provide baseline data, statistical process control, and results tracking for performance improvement projects and QAPI.
- Develop predictive and early-warning analytics, including live discharge risk, length-of-stay outliers, and CAHPS decline.
- Use approved AI tools for analysis, comment coding, documentation, and drafting; verify outputs and comply with AI governance and privacy standards.
- Identify manual quality and compliance work for automation or AI assistance and collaborate on prioritization and implementation.
- Provide data for survey readiness, accreditation reviews, and compliance audits.
- Prepare and present reports and analytics for executives, committees, and the Board; serve as a data resource for quality committees and interdisciplinary meetings.
Role expectations
- Ensure accuracy, integrity, and reliability of organizational data used in quality and regulatory reporting.
- Follow HIPAA, data privacy, and AI governance standards; use only approved tools with protected health information and submit new use cases for review.
- The provided source description ends mid-sentence after beginning an additional responsibility concerning training clinical and quality staff.
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