Healthcare Coordinator

Position Summary

Key Responsibilities

• Coordinate patient appointments, referrals, admissions, and follow-ups across healthcare providers and departments.
• Serve as the primary point of contact for patients regarding care schedules, treatment plans, and general inquiries.
• Liaise with physicians, nurses, and allied health professionals to ensure continuity of care.
• Manage and maintain accurate patient records in compliance with healthcare regulations and organizational policies.
• Handle insurance verification, pre-authorizations, and claims coordination where applicable.
• Ensure timely communication between patients, caregivers, and healthcare teams.
• Support discharge planning and post-treatment follow-ups.
• Monitor patient flow and assist in resolving scheduling or service delivery issues.
• Maintain confidentiality and adhere to healthcare data protection standards.
• Assist in quality improvement initiatives and administrative support tasks as needed.

Qualifications

• Bachelor’s degree in Healthcare Administration, Nursing, Public Health, or a related field.
• Previous experience in healthcare coordination, hospital administration, or patient services preferred.
• Strong understanding of healthcare systems and clinical workflows.
• Excellent communication and interpersonal skills.
• Proficiency in medical record systems and Microsoft Office applications.
• Ability to multitask, prioritize, and work in a fast-paced environment.
• Knowledge of insurance processes is an advantage.
• Fluency in English; Arabic is a plus.

Key Competencies

• Patient-focused mindset
• Strong organizational skills
• Attention to detail
• Problem-solving ability
• Team collaboration
• Professionalism and empathy

Work Environment