Health Systems Program Manager

Oversee QA process and chain of custody for all testing forms and laboratory requisitions.

Train new staff on how to complete testing paperwork and support corresponding database entry and communicate new testing protocols and ensure adherence.

Lead evaluation activities and provide programmatic support during monitoring periods.

In coordination with the Asst. Director of Health Services, prepare and draft reports for audits by contract funding entities.

Collect appropriate samples, run rapid HIV/HCV tests, external controls, and complete all required paperwork. Run QA on all STI, HIV/HCV testing paperwork for SFDPH & SF AIDS Foundation.

Provide HIV, HCV, and STI risk reduction counseling, risk assessment, and disclosure sessions, and document and report new HIV/HCV/STI positives to SFDPH.

Update daily temperature logs, run monthly controls, and submit monthly test batches and reports to appropriate partners.

Manage ordering, invoicing, and inventory of testing and phlebotomy supplies, and monitor all perishable medical supplies for expiration.

Collaborate with the Compliance and Impact (C&I) team on data management, reporting, and evaluation.

Coordinate GLIDE staff for testing events, manage the testing calendar/staff scheduling, and collaborate with community partners to maintain and expand our community reach, including soliciting new venues for testing.

Lead and oversee special events to promote testing, linkages to care, health and wellness, prevention education, etc., (includes Project Homeless Connect Community Day of Service, Street Health and Wellness Fairs).

Attend city-level community testing coordination meetings (SFDPH) and care-coordination meetings with stakeholders.

Adhere to professional boundaries and standards. Understand and follow basic ethics, values and principles of clinical regulatory practices.

Adhere to all laws and requirements regarding HIPAA, confidentiality, child/adult protective services, contractual agreements, etc.

Assist with other HEAT Programs activities, including syringe access services (SAS) and other provision of safer use supplies, street outreach, and community-based pop-up events.

CA Rapid HIV/HCV Test Counselor certification

Licensed Phlebotomist

Ability to work on a computer and see details of objects at close range.

Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom).

Finger dexterity and the ability to use all standard office equipment.

Sit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs).

Work Environment GLIDE’s buildings are located in the Tenderloin neighborhood. GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.