Health Representative

Job Purpose

Key Accountabilities

• Visiting physicians to help them manage their patient’s disease using Pfizer products.
• Distribute knowledge using guidelines through product samples, marketing literature, clinical trials related to his products to help physicians and other healthcare professionals take the best decisions.
• Follow-up with HCP (KOL, physicians, pharmacists, or any other party having impact on the business), to gather feedback and questions regarding experience with Pfizer products.
• Providing approved information to HCP on Pfizer products, e.g., proper medical usage, dosage amounts and side effects.
• Enlisting Pfizer products in the formulary of institutions
• Providing feedback to sales management on customer requests, responses to promotions and product access. Also update on changes in the health care system or hospital structure
• Involved in the pre preparation of the marketing campaign through giving feedback to the marketing team on what’s the real market, customers’ needs.
• Follow up of stock, consumption and ordering process specially in government sector and institutions.
• Involved in Pfizer community awareness programs.
• Attending seminars and participate in setting up sales demonstration and exhibition.
• Organizing AV activities in his area. Initiate & Participate in the nomination & selection of the local speakers in his/her territory.
• Reporting visits and other activities using MI. Attending regular sales meetings with SM, general meetings, and cycle meetings
• Preparing short term POA restricted to his area and products.
• Presenting reports according to SM recommendations and market needs
• Update his customer list according to the targeting process by understanding customer’s segmentations and customer insights.
• Understand customer disease management needs Maintain and Create new advocates by aligning to customer’s priorities/needs.
• Stand accountable for all customers e-mails, phone calls related to business.
• Execute the activities (international, regional and local conferences, workshops) done by the marketing, medical department to engage his customers.
• Monthly report for sales, activities, market feedback, threats, opportunities
• Participating in setting the engagement POA and play important role in its execution.
• Play important role in engaging his customers via real bold partnership programs.
• Explore more business opportunities and expand the scope of his/her reach.
• Level of Responsibilities:
• Tasks are performed under the general direction of the Sales Manager; however, the incumbent is fully responsible for the business and financial results of his geographical territory.
• Responsible for Budget achievement including % Gr, % MS, EV (IMS Parameters) for his area.

Position Relationships

• Similar position holders across the country.
• Supportive department (BT, Medical, Marketing, Finance, HR)
• Customers Administration Departments (Stores, Purchasing and Finance)
• Opinion Leaders and Field Experts
• Service Providers and Competitors

Job Specific Technical/Functional/Professional Competencies

• Medical or Pharmaceutical Education Background Good English communication.
• Effective Selling skills Strong written and oral communication skills
• Good computer skills
• Effective interpersonal and team building skills good persuasive and negotiation skills.
• Other competencies:
• Change Agile
• Acts Decisively
• Peer relationship
• Seizes Accountability
• Commits to one Pfizer
• Grows Self
• Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.