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Health Club Receptionist

Rixos Hotels
Doha, QAT
fulltime
Entry
1 weeks ago
ClubHealthReceptionist
Free

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Rixos Premium Qetaifan Island North

Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure.

With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.

Health Club Receptionist

  • Responsible for greeting members and guests, managing front desk operations, answering inquiries, and providing a welcoming atmosphere.
  • The role involves administrative duties, customer service, and ensuring the cleanliness and orderliness of the reception area.
  • Greet and welcome members and guests as they arrive.
  • Provide information about the club's facilities, programs, and services.
  • Address and resolve member inquiries, complaints, and issues promptly and courteously.
  • Answer phone calls, emails, and other communications.
  • Schedule appointments and manage bookings for classes, personal training sessions, and other services.
  • Process membership applications, renewals, and cancellations.
  • Maintain and update member records in the club's database.
  • Ensure the reception area is clean, organized, and presentable at all times.
  • Monitor and maintain inventory of office supplies, brochures, and promotional materials.
  • Monitor access to the club, ensuring only authorized individuals enter.
  • Enforce club policies and procedures to maintain a safe and secure environment.
  • Respond to emergencies and assist with evacuation procedures if necessary.

Qualifications

  • Previous experience in a customer service or receptionist role, preferably in a health club or fitness center.
  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office and familiarity with member management software.
  • Ability to multitask and handle stressful situations calmly and efficiently.
  • Friendly, outgoing, and professional demeanor.
  • Basic knowledge of health and fitness is an advantage.

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