Head Waiter / Waitress

Overview

Key Responsibilities

• **Dine-In Service Management:**
• Oversee the daily operations of the dine-in area, ensuring a high standard of service.
• Greet and seat guests, present menus, and provide detailed information on menu items.
• Supervise waitstaff, monitor service quality, and manage customer requests or concerns.
• Ensure that all areas of the dining room are clean, organized, and ready for service.
• Train and mentor junior waitstaff to maintain consistent service standards.
• **Catering Assistance:**
• Assist in setting up and managing catering events, ensuring smooth service.
• Coordinate with the catering team to ensure all guest requirements are met.
• Help with the preparation, transportation, and setup of catering equipment and food.
• Provide exceptional service to guests at off-site events, ensuring a seamless experience.

Qualifications

• Minimum 8 years of experience as a waiter, with at least 2 years in a supervisory role.
• Experience in catering or event service is highly desirable.
• Excellent communication and interpersonal skills.
• Strong leadership qualities with the ability to manage and motivate a team.
• Flexibility to work in a fast-paced environment and adapt to different service styles.
• Ability to work evenings, weekends, and holidays as needed.

Job Type: Full-time

Experience

• Service: 5 years (Required)
• Catering: 3 years (Required)
• fine dining: 5 years (Required)

Language

• Arabic (Preferred)