Head Waiter/Waitress

Role overview

Requirements

• At least 2–4 years of experience in a busy restaurant, hotel, or hospitality environment.
• Excellent spoken and written English communication skills and experience serving VIP guests.
• Strong understanding of hospitality, service etiquette, and guest relations.
• Professional presentation and confidence handling guest concerns.
• Comfort overseeing billing procedures, POS systems, and cash handling.
• Ability to work under pressure, with positive teamwork and leadership skills.
• Must currently be based in the UAE.

Key responsibilities

• Deliver personalized guest experiences and discreet service to VIP guests and special occasions.
• Lead and support front-of-house service; maintain service standards, grooming, and table presentation.
• Share menu knowledge and recommendations; handle feedback and resolve concerns professionally.
• Coordinate with kitchen and management, and accurately communicate guest requests, dietary needs, and allergies.
• Support staff training and uphold restaurant service standards.
• Oversee billing and accurate cash and POS transactions; assist with events and special functions.
• Maintain hygiene, safety, and cleanliness standards in service areas.

Pay

• Pay is AED 3,000–3,500 per month.

Workplace

• Work location is in person.