Head Tailor - Female Only

Overview

• Team Leadership & Supervision

• Lead, mentor and manage a team of tailors and alterations staff, fostering a collaborative, respectful and high-performance working environment.
• Allocate work, set standards, monitor performance and provide regular feedback, coaching and on-the-job training to develop skills within the team.

• Tailoring & Quality Control

• Oversee all tailoring, alterations and finishing processes to ensure garments meet company standards for fit, finish and presentation.
• Carry out, and where required perform, complex fittings, pattern adjustments, hand finishing and bespoke tailoring tasks to achieve excellent results.

• Pattern Making & Technical Expertise

• Supervise pattern cutting, grading and adjustments for bespoke and made-to-measure garments; advise on construction techniques and fabric handling.
• Troubleshoot technical issues and implement solutions to improve fit, durability and appearance.

• Customer Service & Fittings

• Manage fittings and client consultations when required, ensuring clear communication about alteration options, timelines and costs.
• Maintain high standards of customer care and professionalism at all times.

• Workflow & Production Management

• Plan and manage workshop schedules to meet deadlines and ensure efficient workflow.
• Coordinate with purchasing, sales and quality teams to prioritise work, manage lead times and deliver consistent service levels.

• Stock Control & Equipment

• Monitor and maintain supplies of fabrics, threads, linings, interfacings and haberdashery; report reorder requirements and assist with stock counts.
• Ensure sewing machines and workshop equipment are maintained, serviced and used safely.

• Health & Safety

• Maintain a clean, safe and organised workshop; comply with health and safety policies and report hazards or incidents promptly.
• Ensure team members follow safe working practices and proper handling of tools and materials.

• Continuous Improvement & Standards

• Develop and implement quality control procedures, standard operating practices and training materials to raise workmanship standards.
• Contribute to product and service development through practical suggestions to improve fit, finish and cost-efficiency.