Head of Business Operations – MENA Eurasia

Viatris Middle East Fz-Llc

Position Summary

1. Governance & Business Excellence

• Design, implement, and continuously improve governance frameworks to support business objectives.
• Establish operational rhythms, business reviews, leadership forums, and decision-making processes.
• Ensure compliance with corporate policies, pharmaceutical industry regulations, and local market requirements.
• Monitor execution of key business priorities and provide visibility to leadership on progress, risks, and mitigation plans.
• Drive accountability across functions through structured performance management and governance mechanisms.

2. Planning & Business Operations

• Translate strategic objectives into actionable business initiatives and measurable outcomes.
• Plan/build annual calendar for performance reviews, KPI tracking, and operational reporting.
• Identify operational improvement opportunities and implement best practices to enhance organizational effectiveness.

3. Project & Program Management

• Lead cross-functional strategic projects
• Establish project governance structures, milestones, risk management frameworks, and success metrics.
• Ensure timely delivery of strategic initiatives within scope, budget, and quality expectations.
• Coordinate stakeholders across regional, global, and local teams to drive alignment and execution.
• Manage project portfolios and prioritize initiatives based on business impact and strategic value.

4. Leadership Development & Capability Building

• Design and implement leadership development programs aimed at strengthening organizational capabilities.
• Partner with HR and senior leaders to identify talent development needs and succession planning priorities.
• Facilitate leadership forums, workshops, and management effectiveness initiatives.
• Promote a culture of continuous learning, innovation, collaboration, and accountability.
• Support change management activities to enable successful adoption of business transformations.

5. Stakeholder Management

• Serve as a trusted advisor to the Head of MENA Eurasia and LT.
• Build strong partnerships with regional, global, and local stakeholders.
• Facilitate alignment between departments.
• Represent business operations in leadership meetings and strategic planning discussions.

Education

• Bachelor’s degree in Pharmacy, Business Administration, Healthcare Management, or related field.
• MBA or relevant postgraduate qualification preferred.

Experience

• 10–15+ years of experience within the pharmaceutical, healthcare, or life sciences industry.
• Minimum 5 years in a leadership role focused on strategy, business operations, and/ or organizational effectiveness.
• Proven experience leading cross-functional transformation programs and governance frameworks.
• Demonstrated success delivering large-scale strategic initiatives in a matrix organization.
• Experience working across Middle East, Eurasia, or international markets is highly desirable.

Leadership

• Strategic thinking
• Executive presence
• Influencing without authority
• People leadership and talent development
• Change leadership

Business Operations

• Governance design and implementation
• Business planning and execution
• Portfolio and project management
• Performance management and KPI governance
• Organizational effectiveness

Technical Skills

• Business analytics and reporting
• Risk management
• Change management frameworks
• Process improvement and operational excellence

Personal Attributes

• Highly collaborative and stakeholder-oriented
• Strong communication and presentation skills
• Results-driven with strong execution capability
• Exceptional problem-solving and decision-making skills
• Ability to thrive in a fast-paced and complex environment

Success Measures

• Establish and strengthen governance and decision-making frameworks.
• Deliver strategic projects on time and within agreed objectives.
• Improve visibility and accountability through effective business performance management.
• Launch and successfully execute leadership development initiatives.
• Enhance cross-functional collaboration and organizational effectiveness.
• Drive measurable improvements in operational excellence and strategic execution.
• This position is ideal for a leader who can combine strategic thinking, operational rigor, leadership development, and project management expertise to accelerate business performance and organizational growth within a leading pharmaceutical organization.
• At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.
• Viatris is an Equal Opportunity Employer.