Head of Airfreight Growth

Overview

Job Purpose

DHL Global Forwarding

Head of Airfreight Growth

• in
• Dubai, United Arab Emirates.
• Join us in connecting people and improving lives!
• In this Head of Airfreight Growth position
• Leads the Growth sub-function at regional level with accountability for cross-country prioritization, consistency and scalable growth capability.
• Acts as the regional integration layer between global Growth standards and country Growth execution.
• Ensures regional market development is comparable, margin-aware and executable without creating country-by-country GTOM reinterpretation

Key Responsibilities

• Translate global Growth direction into a regionally executable growth agenda covering customer segments, sector priorities, trade lane focus and market opportunities.
• Integrate country Growth plans into one regional view, identifying cross-country patterns, common blockers, scalable plays and capability gaps.
• Calibrate regional pipeline quality, RFQ priorities, strategic customer development, reactivation opportunities and sector / lane focus across countries.
• Partner with Regional Pricing, Product & Services, Sectors, RDM, SCM & Gateways, Customer Operations, Implementation and Process Excellence to align regional growth execution.
• Ensure countries retain execution ownership while applying consistent Growth routines, domain boundaries and data standards.
• Identify regional pursuit barriers such as pricing capacity, weak product fit, sector capability gaps, lane competitiveness or implementation readiness issues and convert them into actions.
• Coach country Heads of Growth and Growth Managers on prioritization, opportunity qualification, margin-aware growth and cross-domain handoff discipline.
• Provide regional air freight leadership with visibility on pipeline quality, market opportunity, customer development performance and structural growth risks.
• Escalate unresolved regional capability gaps or blueprint interpretation conflicts to Global Growth / Global Air Freight leadership where regional authority is insufficient.
• Build regional Growth maturity by reducing fragmented local approaches and reinforcing one common GTOM Growth logic across the region

Stakeholders

• Country, regional and global air freight leadership as applicable to scope.
• Pricing, Product & Services, Sectors, Route Development, Customer Operations / Control Tower, Implementation, SCM & Gateways, Process Excellence and Operational Accounting.
• Commercial teams, strategic account teams, GSC and digital stakeholders where growth execution requires standardized handoff, customer visibility or data quality.
• Regional Air Freight Head, Regional Product leadership, Country Heads, Country Growth leaders, strategic account leadership and global Growth stakeholders.

Management Responsibility

• Leads regional Growth resources and/or provides functional leadership to country Growth leaders depending on regional setup.
• Develops medium-term regional Growth priorities, capability uplift plans and cross-country growth governance without replacing country execution ownership
• Now, here is what we need from you!
• Education: Bachelor’s degree or equivalent experience / qualification; preferred master’s degree.
• Experience: Typically, more than 10 years in air freight, regional commercial leadership, business development, product / customer strategy, strategic account development or forwarding leadership.
• Skills:
• Cross-country commercial integration
• Strategic customer development
• Market and sector calibration
• Trade lane and product awareness
• Capability building
• Governance and decision rights
• Executive stakeholder influence
• Digital growth transformation
• Enterprise collaboration

• DHL Business Knowledge

• We offer:
• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

Our

• TOP EMPLOYER prestigious certification
• attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.
• The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
• We aspire to become the undisputed leader in our industry,
• when people think of forwarding; we want them to think DGF
• because we have:
• The largest global network with more than :30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision

Our Mission

Our Purpose

Our Goals