Head of AI

About This Role

Head of AI – Global FinTech

Location: Abu Dhabi, UAE

Full Relocation Support Provided

Overview A rapidly scaling global FinTech platform is seeking a Head of AI to lead the development of next-generation AI-powered products, intelligent automation, recommendation systems, and AI-native engineering capabilities. The company operates a large-scale, real-time financial platform serving tens of millions of users across more than 150 markets and regions, with billions in daily transaction activity. The organization is investing heavily in AI as a strategic pillar to enhance customer experience, platform intelligence, automation, and developer productivity.

This is a high-impact leadership role for an individual eager to shape AI strategy and architecture on a global scale, addressing complex real-world challenges in recommendation systems, LLM applications, AI infrastructure, and intelligent automation.

Responsibilities

• Define and execute the company’s AI vision, roadmap, and technical strategy across multiple AI domains.
• Lead and scale a high-performing AI engineering and algorithms team.
• Drive the development of AI-powered capabilities, including:
• Large Language Models (LLMs)
• Intelligent customer interaction systems
• Personalized recommendation systems
• AI-native engineering productivity initiatives
• Build scalable AI platforms, reusable infrastructure, and production-grade ML systems.
• Lead deployment of recommendation and personalization pipelines, including:
• Retrieval
• Ranking
• Re-ranking
• Recommendation optimization
• Architect and productionize LLM-powered applications leveraging:
• Retrieval-Augmented Generation (RAG)
• Fine-tuning
• Agent frameworks
• Multi-modal AI workflows
• Enterprise knowledge systems
• Collaborate closely with product, engineering, and business leadership to align AI investments with measurable business impact.
• Foster a strong engineering culture, technical standards, and talent development practices within the AI organization.
• Stay ahead of emerging trends in generative AI, AI infrastructure, developer tooling, and applied AI systems.

Requirements Required:

• Bachelor’s degree or above in Computer Science, Mathematics, Statistics, or related disciplines; advanced degrees preferred.
• 8+ years of experience in AI/ML engineering, with prior experience leading technical teams or large-scale AI initiatives.
• Proven experience deploying AI systems into production at scale.
• Strong hands-on experience with recommendation systems, including:
• Retrieval
• Ranking
• Re-ranking
• Personalization systems
• Deep practical experience building and deploying LLM applications, including:
• Prompt engineering
• Retrieval-Augmented Generation (RAG)
• Fine-tuning
• Agent workflows
• AI evaluation frameworks
• Experience building enterprise-grade AI knowledge systems and scalable AI infrastructure.
• Strong business and product understanding, with the ability to translate AI capabilities into measurable operational impact.
• Excellent communication and stakeholder management skills.

Preferred

• Experience with leading global technology companies, large-scale consumer platforms, or AI-native organizations.
• Experience building AI platforms, MLOps ecosystems, or internal AI infrastructure frameworks.
• Familiarity with AI coding assistants and AI-native engineering workflows.
• Mandarin Chinese language capability (Professional working proficiency) is highly preferred, as the role involves frequent collaboration with regional stakeholders and engineering teams across APAC.

Why Join

• Opportunity to shape AI strategy at a global scale.
• High visibility with executive leadership.
• Tackle large-scale, real-world AI deployment challenges.
• Work in an international engineering environment.
• Full relocation support provided.
• Unfortunately, due to volume of applicants, only shortlisted candidates will be contacted

EA Licence No.: 25S3232

EA Personnel Reg. No.: R1874604

EA Personnel Name: Kenneth Ho