Head Hostess
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Key skills for this role
About the Role
Under the general guidance of the Restaurant Manager, or any other authorized by the management assist in ensuring friendly, efficient and effective service of food and beverage.
Key Skills for This Role
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Overview
Under the general guidance of the Restaurant Manager, or any other authorized by the management assist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Doha Vision.
Maintain a friendly and diplomatic relationship/manner with all prospective guests who wish to enter the restaurant or bar at all times
Provide friendly, courteous, and professional service at all times
Ensure all reservation information is properly documented including time, date, number of covers, name/room number and contact number
Prepare table allocations from reservation book before respective meal period seating
Ensure good communication with Management
Maintain complete knowledge of all menu items
Prepare and check tables before service
Clear and reset tables
Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest
Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times
Ensure that all cleaning duties are completed in allocated times to the Company standards
Complete all opening and closing procedures
Must be proficient in effective and efficient table maintenance
Be assertive and attentive at ALL times
Have thorough knowledge of all product and service procedures
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