Hardware Technician
Skills
About This Role
Summary
The Hardware Technician's role is to maintain all parcel stations in a proper condition.
The individual will also troubleshoot problem areas in a timely and accurate fashion, and provide end user training and assistance where required, and all maintenance related to parcel stations all over Saudi Arabia.
Responsibilities
- Installing, configuring, diagnosing, repairing, and upgrading all hardware and equipment of parcel stations.
- Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring parcel stations' performance
- Accurately document instances of failure, repair, installation, and removal of parcel stations.
- Support development and implementation of new parcel stations installation
- Maintain and clean all parcel locations including rooms and hardware.
- Monthly preventive maintenance on parcel stations and ensure all hardware is operating ahead of
- To raise all required parts and maintenance to the required team.
- To solve all customer issues received from operations or customer service team
- Maintain all hardware in proper condition including cameras, screens, and routers
- Participate in all related tasks to parcel stations maintenance
- Ensure all tools and company property are maintained.
- Visit/travel to remote areas to complete maintenance work related
Requirements
- Diploma degree in hardware's/computers/electronics/ technical support or in related field.
- Minimum of 2 years experience in technical department or in a related field.
- Hands-on hardware troubleshooting experience
- Ability to operate tools, components, and peripheral accessories.
- Able to read and understand technical manuals, procedural documentation, and OEM guides
- Ability to conduct research into PC issues and products as required.
- The Iqama profession must be the same or related to the position
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