Guest Support Assistant

Being a Guest Support Assistant

Are you a PGL person?

A place to thrive

Fair pay and benefits for all

• Happy holidays! On top of your annual leave, you’ll also get your birthday off and paid volunteering days to help worthwhile causes
• 24/7 access to our Wellbeing Hub alongside our Employee Assistance Program
• Access to our financial wellbeing platform for financial support if you need it
• Training and mentoring programme, career pathways , aided development and qualifications in future seasons
• Big savings and exclusive perks at 100s of high street retailers, PGL discounted holidays and 20% discount in all our on-site shops
• PGL is part of PGL Beyond, a group of innovative companies transforming the world of adventure through enriching experiences and breakthroughs.
• For a full Job Description and Personal Specification please click here
• For any enquiries specific to this role please email [email protected]
• We hire the best talent and value a diverse, inclusive team; so, we are dedicated to ensuring our application process is accessible to everyone and are happy to provide helpful adjustments to make it easier to complete. Simply email or call us with detail around the adjustments you need. However, our top priority is the safety of the guests on our centres. Therefore, all centre based employees and some specific Head Office employees must undergo an Enhanced criminal record check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate). Convictions related to violence, drugs, or safeguarding may affect your application. Not all convictions will disqualify you, as we assess each case individually.