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Guest Shuttle Attendant

American Golf
Albuquerque, USA
Full Time, Part Time, Contract
Entry
Onsite
Discovered 1 months ago

Full Job Posting

  • Transport guests via golf cart to and from the second-floor restaurant and clubhouse areas
  • Assist guests with mobility needs in a safe, respectful, and professional manner (non-medical support)
  • Monitor guest flow and proactively identify and assist guests who may require support
  • Maintain cleanliness, organization, and operational readiness of the golf cart and surrounding areas
  • Communicate effectively with host stand and management regarding guest needs, timing, and service flow
  • Support host stand operations by greeting and directing guests as needed
  • Assist with light operational tasks, including resetting menus, stocking supplies, and organizing entry areas
  • Provide wayfinding and general guest assistance throughout the clubhouse
  • Support event operations and peak service periods to maintain efficient guest flow
  • Maintain awareness of overall guest experience and escalate concerns as appropriate
  • Perform additional duties as assigned by management to support guest experience and clubhouse/restaurant operations
  • Strong guest service mindset with a professional and approachable demeanor
  • Ability to safely operate a golf cart or similar small transport vehicle
  • Comfortable assisting guests with varying mobility needs in a respectful and attentive manner
  • Strong communication skills and situational awareness
  • Ability to remain engaged during slower periods and pivot to support operational needs
  • Valid driver’s license required
  • Combination of outdoor and clubhouse environments
  • Extended periods of standing, walking, and operating a golf cart
  • Frequent interaction with guests requiring non-medical assistance
  • Ability to work a flexible schedule, including weekends, holidays, and peak service periods

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