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Guest Services Agent - Full Time (Caesars Atlantic City)

Caesars Entertainment
Atlantic City, USA
Full-time
Mid
Onsite
Discovered 2 weeks ago

Full Job Posting

Qualifications

  • The ability to read, write and speak English sufficiently to perform job. High School Diploma or equivalent preferred. Previous hotel experience preferred.

Responsibilities

  • Registers guests, secures payment, issues keys and related materials per established departmental policies and procedures. Checks out guests, settles all pay folios and posts charges per established departmental policies and procedures. Creates reservations based on established guidelines. Issues room keys and relays instructions to Bell Person. Dates, stamps, sorts and racks incoming mail and messages. Blocks and dispenses rooms for arriving guests. Maintains bank in accordance with established company and departmental policies and procedures. Is familiar with property, services and events; answers questions and provides information as requested by guests. Completes special assignments as requested.

Preferred Qualifications

  • The ability to read, write and speak English sufficiently to perform job. High School Diploma or equivalent preferred. Previous hotel experience preferred.

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