Guest Services Agent
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Job Location: Souq Waqif Boutique Hotel By Tivoli Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs.
Key Skills for This Role
Full Job Posting
Overview
Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs.
Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.
The primary responsibility of a guest service agent is to provide expertise services in a courteous manner.
You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay.
You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction.
Qualifications
- A strong focus on customer service
- Prior experience in hotel front office operations is preferred
- Excellent communication skills; fluency in English is required
- Be able to work shifts, weekends and public holidays
- Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred
- Not the right fit?
- Set up email alerts as new job postings become available that meet your interest!
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Minor Hotels
It Executive
Doha, QAT
Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal
Spa Therapist
Doha, QAT
Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal
Demi Chef de partie
Doha, QAT
Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal
Commis
Doha, QAT
Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal
Chef de partie
Doha, QAT
Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal
F&B Supervisor
Al Wakrah, QAT
Job Location: Souq Al Wakra Hotel Qatar By Tivoli Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal t
Commis
Doha, QAT
Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal
Chef de Cuisine (Italian Specialty)
Doha, QAT
Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal
It Executive
Doha, QAT
Spa Therapist
Doha, QAT
Demi Chef de partie
Doha, QAT
Commis
Doha, QAT
Chef de partie
Doha, QAT
F&B Supervisor
Al Wakrah, QAT
Commis
Doha, QAT
Chef de Cuisine (Italian Specialty)
Doha, QAT