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Guest Relations Agent

Marriott International
Dubai, UAE
Full-time
Onsite
Discovered 4 weeks ago
Guest servicesGuest request handlingGuest communicationLocal area knowledge sharingConfidentialitySafety and quality standards

Full Job Posting

Role overview

Guest Experience Experts deliver services throughout the guest stay, making transactions and requests part of a memorable experience.

The position is categorized as Rooms & Guest Services Operations and is non-management.

Responsibilities

  • Process operational needs, address guest requests, complete reports, and share highlights of the local area.
  • Create a safe workplace, follow company policies and procedures, maintain confidentiality, protect company assets, and uphold quality standards.
  • Maintain professional uniform, appearance, and communications; perform other reasonable duties as requested.

Qualifications and physical requirements

  • Preferred qualification: high school diploma or G.E.D. equivalent.
  • No related work experience or supervisory experience is listed; no license or certification is listed.
  • The role involves standing, sitting, or walking for extended periods and moving or handling objects weighing up to 10 pounds without assistance.

Workplace and schedule

  • Full-time position at Dubai Fountain Street, Downtown Dubai, United Arab Emirates.
  • The posting states that the position is not remote.

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