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Guest Experience Representative

Oxford Properties Group
Toronto, CAN
Part-time
Junior · 1–2 years experience
Onsite
Discovered 1 weeks ago
Communication

Full Job Posting

Required Skills And Experience

  • Post-secondary education in a related field preferred (i.e. Hospitality/tourism, Marketing/Communications)
  • A positive and friendly attitude with the ability to engage guests confidently and initiate interactions
  • Strong written, verbal and interpersonal communication skills; multilingual capabilities and considered an asset
  • The ability to build rapport with shoppers, tenants, management, service providers, and all shopping centre personnel
  • Capacity to thrive in a fast-paced environment, while multi-tasking and maintaining a high level of professionalism
  • Computer proficiency, including working knowledge of social media, Google Sheets and Microsoft Office programs
  • Availability to work range of shifts including days, evenings, weekends, and holidays

Preferred Skills And Experience

  • 1-2 years of experience in retail (Hospitality or guest services environment is an asset)
  • The ability to stand for extended periods throughout the shift and perform light physical tasks as required, including lifting boxes
  • Strong conflict resolution and problem-solving abilities
  • Effective organizational and time-management skills
  • #IND1
  • #IDOAC
  • This posting is for an existing vacancy.
  • The expected hourly rate for this position is $18.00-18.75/hour.
  • You may also be eligible to receive an annual Incentive Award pursuant to our Short-term Incentive plan and our Long-Term Incentive plan (if applicable), and to participate in our group benefits and retirement plans – details on these elements of compensation are included within OMERS & Oxford offer letters.
  • Oxford's purpose is to strengthen economies and communities through real estate.
  • Our people-first culture is at its best when our workforce reflects the communities where we live and work — and the customers we proudly serve.
  • From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience. This sense of belonging and connection is cultivated up, down and across our global organization thanks to our vast network of Employee Resource Groups with executive leader sponsorship, our Purpose@Work committee and employee recognition programs.
  • Artificial intelligence (AI) tools are used to support certain stages of the OMERS recruitment process. While AI assists us in our process, human judgment and decision-making remain central to our candidate experience.
  • Post-secondary education in a related field preferred (i.e. Hospitality/tourism, Marketing/Communications)

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