Guest Experience Host

We Put the World on Vacation Go Where Joy Is In The Journey Discover a career fuelled by possibility at Travel + Leisure Co. If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Golden Beach team today as a Guest Experience Host How You'll Be Rewarded Build your career with a value driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include: Professional development funding Discounted hotel stays across Australia, Fiji, New Zealand Great career development opportunities Monthly, Quarterly and Yearly Recognition Programs How You'll Shine As a Guest Experience Host, you will be at the forefront of creating memorable experiences while driving sales. Your primary responsibilities will include: Generating sales appointments for our sales centers located at our amazing resort Establishing commonality and building rapport with your customers to ensure an exceptional experience is delivered Working closely with the resort operations team to provide a high level of service and a seamless transition for owners and guests through the check-in process Clearly articulating the benefits of travelling within the Wyndham Destinations community Meeting targets and KPIs as set by the business What You'll Bring To be successful in this role, you will be: Genuine passion for customer service and the local area Excellent communicator with strong interpersonal skills Enthusiastic, self-motivated and positive individual Immaculate presentation and professional grooming standards High levels of computer literacy Previous experience with a PMS system (Opera) advantageous Have the ability to recognize and solve problems in the workplace Ability to work a flexible schedule, including nights, weekends, public and school holidays. Drivers Licence needed RSA Needed Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you. We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.