Guest Experience Expert Saudi only
Role Overview
Sheraton Hotels & Resorts is seeking a Guest Experience Expert to join our team in Riyadh, Saudi Arabia. This full-time position is designed for individuals with 0-1 years of experience who are committed to creating memorable and unique guest experiences beyond standard check-in and check-out procedures.
Role Responsibilities
The Guest Experience Expert takes initiative to provide a comprehensive range of services, guiding guests throughout their stay. This role involves proactive engagement and a hands-on approach to various operational and guest-focused tasks.
Delivering a wide range of services to guide guests through their entire stay.
Processing operational needs and addressing guest requests efficiently.
Completing necessary reports and documentation.
Sharing information about local area highlights with guests.
Ensuring all transactions contribute positively to the overall guest experience.
Foundational Requirements for Success
Regardless of the specific duties, certain principles are critical for all team members to ensure operational excellence and a professional environment.
Creating and maintaining a safe workplace for all.
Adhering strictly to all company policies and procedures.
Maintaining confidentiality of sensitive information.
Protecting company assets from loss or damage.
Upholding established quality standards in all tasks.
Ensuring professional appearance, uniform, and communication at all times.
Physical Demands
This role requires physical activity and a hands-on approach to daily tasks. Candidates should be prepared for the following physical requirements:
Standing, sitting, or walking for extended periods.
Moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.
Commitment to Service
The ability to perform these duties effectively, along with other reasonable job duties as requested, is essential for the Guest Experience Expert to consistently meet the expectations of our guests and support the business objectives of Sheraton Hotels & Resorts.
Full Job Posting
About the Role
Sheraton Hotels & Resorts is seeking a Guest Experience Expert to join our team in Riyadh, Saudi Arabia. This full-time position is designed for individuals with 0-1 years of experience who are committed to creating memorable and unique guest experiences beyond standard check-in and check-out procedures.
Role Responsibilities
The Guest Experience Expert takes initiative to provide a comprehensive range of services, guiding guests throughout their stay. This role involves proactive engagement and a hands-on approach to various operational and guest-focused tasks.
Delivering a wide range of services to guide guests through their entire stay.
Processing operational needs and addressing guest requests efficiently.
Completing necessary reports and documentation.
Sharing information about local area highlights with guests.
Ensuring all transactions contribute positively to the overall guest experience.
Foundational Requirements for Success
Regardless of the specific duties, certain principles are critical for all team members to ensure operational excellence and a professional environment.
Creating and maintaining a safe workplace for all.
Adhering strictly to all company policies and procedures.
Maintaining confidentiality of sensitive information.
Protecting company assets from loss or damage.
Upholding established quality standards in all tasks.
Ensuring professional appearance, uniform, and communication at all times.
Physical Demands
This role requires physical activity and a hands-on approach to daily tasks. Candidates should be prepared for the following physical requirements:
Standing, sitting, or walking for extended periods.
Moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.
Commitment to Service
The ability to perform these duties effectively, along with other reasonable job duties as requested, is essential for the Guest Experience Expert to consistently meet the expectations of our guests and support the business objectives of Sheraton Hotels & Resorts.
Source requirements
- Saudi nationals only
About Sheraton Hotels & Resorts
شيريتون للفنادق والمنتجعات هي علامة تجارية للفنادق مملوكة لشركة ماريوت الدولية. تأسست في عام 1937، وهي واحدة من أقدم وأكبر العلامات التجارية للفنادق في العالم.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Sheraton Hotels & Resorts
Demi Chef de Partie - Sheraton The Walk Dubai
Dubai, UAE
Sheraton is seeking a Demi Chef de Partie to prepare and cook dishes to recipe, quality, and presentation standards while supporting kitchen service. The role requires related kitchen experience and includes food-quality
Waiter (Banquets)
Sharjah, UAE
Sheraton is looking for a banquet waiter to deliver welcoming, memorable food and beverage service. The work includes setting tables, serving and interacting with guests, coordinating with the kitchen, and keeping work a
AsstChief Engineer I
Madinah, KSA
Additional Information Job Number 26116716 Job Category Engineering & Facilities Location Central Area District, North of Al Masjid Al Nabawi, Al - Munawarah Al-Ma, Saudi ArabiaVIEW ON MAP Schedule Full Time Located Remo
Telephone Operator
Dubai, UAE
Sheraton is seeking a Telephone Operator to handle guest calls, requests, messages, and telephone services. The role also involves coordinating with hotel teams and ensuring guest concerns are followed through; a high sc
Demi Chef de Partie - Sheraton The Walk Dubai
Dubai, UAE
Waiter (Banquets)
Sharjah, UAE
AsstChief Engineer I
Madinah, KSA
AsstMgr Marketing
Madinah, KSA
Mgr Marketing
Madinah, KSA
F&B Service Expert
Madinah, KSA
Captain
Madinah, KSA
Telephone Operator
Dubai, UAE