Guest Experience Expert

About This Role

Additional Information Job Number 26054218

Job Category Rooms & Guest Services Operations

Location Courtyard by Marriott Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia, 24234VIEW ON MAP

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

Preferred Qualifications Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. No Courtyard, nossa paixão é oferecer o melhor atendimento para nossos viajantes, em todos os locais. Foi isso que nos inspirou a criar o primeiro hotel especificamente pensado para quem viaja a negócios. É assim que hoje a experiência Courtyard atende a nossos hóspedes, não importando qual é o propósito da viagem. Procuramos por gente que conquista, que tem paixão em proporcionar uma experiência que supera as expectativas dos hóspedes, curte fazer parte de uma equipe pequena mas ambiciosa e adora aprender a melhorar de forma contínua – tudo isso sem abrir mão da diversão.

Ao entrar para o Courtyard, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu propósito, fazer parte de uma incrível equipe global e se tornar a melhor versão de quem você é.