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Guest Experience Expert

Westin Hotels & Resorts
Baladiyat ad Dawhah, QAT
Full-time
Entry
Onsite
Discovered 1 weeks ago
Guest serviceGuest request handlingHotel operationsReport preparationLocal area recommendationsCompany procedures

Full Job Posting

Position details

Guest Experience Expert, Rooms and Guest Services Operations.

Full-time, non-management role at the Westin location on Salwa Road in Doha, Qatar; the posting states that the role is not remote.

Role responsibilities

  • Help create a smooth, unique and memorable guest experience by taking initiative and guiding guests through services during their stay.
  • Perform operational tasks, respond to guest requests, complete reports and share information about local events and attractions.
  • Follow company procedures, protect confidential information and company assets, maintain quality standards, and communicate professionally.

Desired qualifications and role demands

  • No related work experience or supervisory experience is required.
  • A secondary school diploma or GED certificate is listed as desirable; no license or certification is listed.
  • The role requires extended periods of standing, sitting and walking, and moving, lifting, carrying, pushing or placing objects weighing under 10 pounds without assistance.

About Westin

Westin describes its mission as helping guests improve their well-being while traveling and seeks passionate, active and optimistic employees.

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