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indeed

Guest Experience Expert

Marriott International
Dubai, UAE
Full-time
Onsite
Discovered Today
Guest servicesGuest request handlingCheck-in and check-out supportOperational reportingProfessional communicationConfidentiality

Full Job Posting

Position summary

The Guest Experience Expert guides guests through their stay and delivers a memorable, smooth experience.

The role involves moving around the work area and taking a hands-on approach to tasks.

Guest services and operations

  • Process operational needs and respond to guest requests.
  • Complete reports and share highlights of the local area with guests.
  • Perform other reasonable job duties as requested.

Preferred qualifications and work conditions

  • A high school diploma or G.E.D. equivalent is preferred.
  • No related work experience or supervisory experience is required.
  • The role involves standing, sitting, or walking for extended periods and handling objects weighing up to 10 pounds without assistance.

Professional standards

  • Follow company policies and procedures, maintain confidentiality, protect company assets, and uphold quality standards.
  • Maintain professional uniform, appearance, and communications.

Schedule and location

  • The position is full time and not remote.
  • The role is based at Dubai Investment Park, Dubai.

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