GTM Operations

Build and run commercial team infrastructure

Design and manage core GTM processes, including lead routing, forecasting, call prioritization, handoffs, deal tracking, and pipeline management.

Analyze data and build performance dashboards that help Sales, CS, and Marketing teams make decisions and track progress and outcomes in partnership with our Data team.

Define and maintain standards for pricing, discounting, and deal approval that drive consistency.

Support commercial team in defining revenue targets and planning activities to hit those targets

Identify and design process automation and agentic workflows, strategically leveraging human intervention.

Deeply understand our customers and mirror their needs throughout internal processes.

Learn Ambrook’s marketing, sales and customer success motion, including our lead sources, product segments, and data flows.

Visit an Ambrook customer on-site to familiarize yourself with our product and customers.

Audit current systems and processes to identify areas for improvement in efficiency and rep focus.

Build at least one process improvement through AI workflows or internal systems.

Implement changes to systems and data infrastructure that make it easy to ask and answer key questions about our commercial data

Identify and implement process changes that improve sales, marketing, or CX efficiency

Identify the highest-leverage AI opportunities across GTM and pilot at least one automation in production.

Build process for setting and tracking targets, including commission structure for new offerings.

Own operational infrastructure for Sales, CX, and product operations.

Define and maintain deal standards and a clear approval process for discounting.

Build processes that systematizes what’s working and creates the infrastructure to run rapid experiments and quickly evaluate outcomes.

Demonstrate measurable impact on sales efficiency, conversion, or retention.

4+ years of experience in Revenue Operations, Sales Operations, Product Operations, Strategy & Ops, or similar roles in fast-paced B2B SaaS environments.

Comfortable with data and systems; strong in SQL and Excel, and experienced with CRM tooling like HubSpot. You know how to spot anomalies and dig into what’s happening from a dashboard

Experienced agent builder to solve internal painpoints to complex systems. You know how to map a system and identify the right technical tools to support it.

Thoughtful problem-solver with good judgment. You know when to go deep and when to move fast.

Clear communicator who can bring structure to messy problems and lead cross-functional work.

Experience in fast-paced, high-ambiguity startup environment

Bonus: Experience in accounting, fintech, and/or vertical SaaS.

Bonus: Experience working in American industry: ag, trucking, construction, etc.