GTM AI Agent Builder
Role Overview
Build, implement, and support AI and automation foundations for Gusto’s revenue engine.
Work across Revenue Operations, AI systems, and GTM strategy to support Sales, Marketing, and Partner teams.
Translate business problems into scalable intelligent workflows that automate work, improve decisions, and accelerate growth.
Key Skills for This Role
Full Job Posting
About Gusto
Gusto supports small businesses with payroll, health insurance, retirement benefits, and HR services.
Role Overview
Build, implement, and support AI and automation foundations for Gusto’s revenue engine.
Work across Revenue Operations, AI systems, and GTM strategy to support Sales, Marketing, and Partner teams.
Translate business problems into scalable intelligent workflows that automate work, improve decisions, and accelerate growth.
What You Will Do
- Contribute to the GTM AI strategy and roadmap, including technology evaluation, business use cases, and change management.
- Design and deploy AI-driven workflows and automation for GTM processes and sales productivity.
- Partner with RevOps and GTM leaders to identify opportunities and connect AI work to measurable outcomes.
- Measure prompt reliability, latency, cost, conversion lift, time saved, and other business impact metrics.
- Connect Salesforce, GTM tools, and the data warehouse to AI-powered workflows and insights.
- Support model and vendor selection, AI pilot rollout, training, adoption, reusable patterns, and safety guardrails.
Candidate Profile
- 4–6 years in Revenue Operations, Business Operations, or Product in high-growth SaaS or technology, or 2–4 years in an earlier-stage AI-focused company.
- Experience building operational systems or automation that improved productivity, accuracy, or revenue outcomes.
- Comfort with AI tools, agents, and automation workflows without requiring deep machine learning expertise.
- Experience with Salesforce, Gong, Outreach, data warehouses, and commercial impact measurement.
- Strong program execution, prioritization, communication, and cross-functional stakeholder collaboration skills.
- Technical background is valued as a plus.
Compensation
- Annual base salary is $197,895–$240,000 in San Francisco and New York.
- Annual base salary is $168,420–$205,000 in Denver, Atlanta, and Phoenix metro areas.
- Annual base salary is CAD $165,859–$200,000 in Toronto.
- The role is eligible for an annual variable cash bonus.
Workplace
- Employees based near designated offices are expected to work from the office approximately 2–3 days per week.
- Office locations include Denver, San Francisco, and New York City; the Scottsdale office applies to Symmetry roles.
- A secure, reliable internet connection is required for approved non-office work locations and hybrid non-office days.
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