GSOC Manager
Role Overview
Hiring a GSOC Manager embedded with a client at its Detroit, Michigan headquarters.
The role leads a 24/7 Global Security Operations Center responsible for security monitoring, incident response, intelligence support, escalation, and operational coordination.
This is a people-leadership role with direct supervision of a shift-based team of GSOC Operators and Analysts.
Key Skills for This Role
Full Job Posting
About Concentric
Concentric is a risk consultancy providing strategic security and intelligence services to private clients and corporations globally.
Services include risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, embedded staffing, and training.
Role overview
Hiring a GSOC Manager embedded with a client at its Detroit, Michigan headquarters.
The role leads a 24/7 Global Security Operations Center responsible for security monitoring, incident response, intelligence support, escalation, and operational coordination.
This is a people-leadership role with direct supervision of a shift-based team of GSOC Operators and Analysts.
Responsibilities
- Coordinate internal intelligence, investigations, and operations tasking groups and quality-control GSOC assignments.
- Manage security-related intake, triage, escalation, coordination, prioritization, assignment, tracking, and closure.
- Maintain procedure compliance and monitor the quality, timeliness, and accuracy of monitoring, reporting, intelligence, and response activities.
- Direct the team when guidance is unclear, escalate appropriately, and brief leadership.
- Recommend operational improvements and coordinate daily with client Global Security leadership and internal stakeholders.
- Conduct risk assessments and post-incident After-Action Reviews; identify gaps, refine response procedures, and brief leadership.
- Draft crisis communications and mass notifications, disseminate them when authorized, and prepare status and incident reports.
- Coordinate emergency response to critical incidents, including instability, violence, travel and health alerts, disasters, internal threats, and technical failures.
- Use intelligence sources, internal and external assets, and open-source media to identify threats and inform leadership.
Requirements and schedule
- Directly supervise a shift-based team, including hiring, coaching, performance management, and scheduling for 24/7 coverage.
- Work on-site at the client's Detroit headquarters.
- Generally work Monday through Friday; evening and weekend work may be required based on job duties.
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