Group Director- Strategy & Technology Operations

Job Description

• Strategy Execution & Business Alignment

• Translate business and technology strategy into clear, outcome-driven execution priorities
• Ensure all major initiatives are aligned to measurable business value (revenue, cost, CX, efficiency)
• Drive clarity of ownership, success measures, and expected outcomes across leadership

• Organizational Performance & Insight

• Establish a single, executive-level view of performance across Logistics Technology
• Synthesize inputs from Product, Engineering, and PMO into actionable insights for leadership
• Identify performance gaps, risks, and trade-offs; recommend corrective actions

• Cross-Functional Integration & Execution Effectiveness

• Align Product, Engineering, Architecture, Finance, HR, and PMO to operate as an integrated system
• Resolve cross-functional friction, misalignment, and prioritization conflicts
• Act as a neutral operator to ensure decisions translate into execution

• Financial & Operational Discipline

• Drive financial rigor across budgeting, forecasting, and cost management
• Ensure alignment between investment decisions and business outcomes
• Oversee headcount planning, vendor spend alignment, and resource optimization

• Executive Operating Cadence & Decision Support

• Run the leadership operating rhythm (business reviews, performance discussions, strategic forums)
• Prepare decision-ready insights for EVP and leadership team (trade-offs, capacity, priorities)
• Ensure leadership discussions are outcome-focused and lead to clear actions

• Organizational Effectiveness & Continuous Improvement

• Identify structural inefficiencies and improvement opportunities across the organization
• Drive adoption of consistent ways of working across domains
• Enable a culture of accountability, transparency, and outcome ownership

QUALIFICATIONS, EXPERIENCE AND SKILLS

• Bachelor’s degree in engineering, Business, or related field
• MBA or equivalent preferred

Experience

• 12–18 years in strategy, operations, or transformation roles within technology organizations
• Experience working in large, complex, global environments
• Proven ability to operate at executive level (CIO/CTO/EVP interface)
• Experience driving cross-functional alignment and organizational transformation

Core Skills

• Strong understanding of product, engineering, and technology operating models
• Financial acumen (budgeting, forecasting, cost management)
• Strategic planning and execution alignment
• Data-driven performance management

Leadership

• Strong executive presence and ability to influence without authority
• High judgment and structured problem-solving capability
• Ability to operate in ambiguity and drive clarity
• Strong stakeholder management across senior leaders
• Bias for action and accountability