Ground Operations Controller - UAEN Only
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Let your career take off with the World’s Leading Airline, Etihad Airways. Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services.
Key Skills for This Role
Full Job Posting
Job Description
Let your career take off with the World’s Leading Airline, Etihad Airways.
Work in the forefront of the airline and travel industry, with the airline that has reimagined the flying experience through its pioneering products and services.
If you would like to be involved in a true, transformational journey, now is the time.
As a Ground Operations Controller, you will perform a wide range of activities to support, develop, review, update, and deliver ground operations training.
You will support station start up, terminal and service provider changes through delivery of training and on-site support, targeting safe and secure ground handling operations.
You will also assess, report and escalate load control, ground operations and training non-compliance.
Accountabilities
- Arrange and deliver ground operations training to Etihad and third-party service provider personnel as required, including manual load control, load control system, freight application, electronic forms and centralized load control (CLC) coordination.
- Develop and maintain Ground Operations below wing training content in line with company policies and procedures, and regulatory requirements.
- Maintain training records in line with company and regulatory requirements for all below-wing training delivered by Etihad Ground Operations.
- Deliver remote and on-site oversight and support for station startups and ground handling agent changes, targeting safe, secure and compliant aircraft handling, CLC coordination and related functions.
- Provide appropriate feedback to line manager on progress and any issues relating to training and below-wing readiness for new station start-ups and ground handling service provider changes.
- Perform the functions of Business Solutions Specialist - Load Control Systems, where required to support cross-functional utilization in the interests of efficiency and continuity.
Qualifications
- High school diploma
- 5 years of airline and/or GHA experience, including a minimum of 3 years in load control or related ground operations scopes
- Demonstrable knowledge of load control, including aircraft type characteristics and differences
- Experience in load control and/or dangerous goods training
- A high standard of verbal and written English
- Good interpersonal and communication skills
- Competency in using Microsoft Office
Additional Information
Etihad Airways is more than the UAE’s national airline - we’re shaping the future of global aviation.
From our hub in Abu Dhabi, we connect people across continents and cultures, while driving our “Journey 2030” ambition to double our fleet, expand our network and grow our people for a new era of excellence.
Join us and become part of a vision where the world is your workplace and extraordinary experiences take flight.
To learn more visit www.etihad.com
Recruitment Fraud Alert
Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group.
We will never ask for personal information, bank details, or payment during the recruitment process.
Interviews are conducted face-to-face or via video/telephone before any formal offer.
If you are asked for money, please treat it as fraudulent.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Etihad
Cabin Crew Open Day | Dubai & RAK | July 2026
Dubai, UAE
Our Cabin Crew Recruitment team will be in in Dubai on 23 July and Ras Al Khaimah on 26 July for assessment events. At Etihad, we’re looking for people who bring a passion for service, professionalism and creating memora
Manager Corporate Finance & AI Innovation (UAE National Applications Only)
Abu Dhabi, UAE
Job Description Etihad Airways is seeking a high-potential UAE National to join our Corporate Finance team in a unique role that combines secured and unsecured financing, artificial intelligence, data-driven decision mak
Manager Corporate Finance & AI Innovation (UAE National Applications Only)
Abu Dhabi, UAE
Job Description Etihad Airways is seeking a high-potential UAE National to join our Corporate Finance team in a unique role that combines secured and unsecured financing, artificial intelligence, data-driven decision mak
Administrator - Government Relations (Shift Work)
Abu Dhabi, UAE
Job Description Join Etihad Airways and play a vital role in supporting our Airport Operations team. As an Administrator, you will provide administrative and operational support to a fast-paced function responsible for m
Administrator - Government Relations (Shift Work)
Abu Dhabi, UAE
Job Description Join Etihad Airways and play a vital role in supporting our Airport Operations team. As an Administrator, you will provide administrative and operational support to a fast-paced function responsible for m
Uniform Store Coordinator - UAE National Only
Abu Dhabi, UAE
Job Description We are looking for an Emirati customer service professional to work in our Uniform store, providing excellent service to Etihad Crew members and other uniform entitlement holders. You will be responsible
Finance Assistant - Billing and Accounting (UAE National Only)
Abu Dhabi, UAE
Job Description We are looking for an Emirati talent to join the finance team at Etihad. This role is responsible for the creation of highly detailed, client-specific invoices, across multiple business areas. You will be
Manager B2B Products & Projects
Abu Dhabi, UAE
Job Description This position is responsible for the design, development and implementation of B2B Products and Programs within Etihad’s sales products by ensuring the smooth operation of various tasks and processes cruc
Cabin Crew Open Day | Dubai & RAK | July 2026
Dubai, UAE
Manager Corporate Finance & AI Innovation (UAE National Applications Only)
Abu Dhabi, UAE
Manager Corporate Finance & AI Innovation (UAE National Applications Only)
Abu Dhabi, UAE
Administrator - Government Relations (Shift Work)
Abu Dhabi, UAE
Administrator - Government Relations (Shift Work)
Abu Dhabi, UAE
Uniform Store Coordinator - UAE National Only
Abu Dhabi, UAE
Finance Assistant - Billing and Accounting (UAE National Only)
Abu Dhabi, UAE
Manager B2B Products & Projects
Abu Dhabi, UAE