Grocery /Day Stocker
Key Skills for This Role
Full Job Posting
Qualifications
- Minimum Position Qualifications:
- Customer Service skills
- Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Desired Previous Job Experience:
- Retail experience
Responsibilities
- Essential Job Functions:
- · Grocery Clerk helps customers discover new items or products they inquire about.
- · Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
- · Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
- · Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
- · Recommend grocery items to customers to ensure they get the products they want and need.
- · Label, stock, and inventory department merchandise.
- · Report product ordering/shipping discrepancies to the department manager.
- · Stay current with present, future, seasonal and special ads.
- · Adhere to all food safety regulations and guidelines.
- · Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
- · Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- · Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- · Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- · Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- · Notify management of customer or employee accidents.
- · Ability to work cooperatively in high paced and sometimes stressful environment.
- · Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- · Ability to act with honesty and integrity regarding customer and business information.
- · Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- · Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- · Must be able to perform the essential functions of this position with or without reasonable accommodation.
About The Kroger Co.
A leading American supermarket chain and multi-department retail company.
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