GRG Software Engineer – Implementation & Support

SANID

Riyadh, KSA

Full-time

Mid-Senior

Onsite

Discovered 3 days ago

GRG Banking CDMs, ATMs, and cash recyclersaDep applicationXFS/CEN-XFSATM software architectureISO 8583 and host/switch integrationWindows and Linux

Full Job Posting

SANID seeks a software engineer specializing in GRG banking self-service products to lead implementation, integration, and ongoing support.

The role connects hardware, software, host/switch connectivity, and daily operations.

Plan and execute installation, configuration, and commissioning of GRG CDMs, ATMs, and cash recyclers.
Install and customize aDep and related GRG software, including XFS applications, device drivers, and middleware.
Integrate machines with host, switch, and back-office systems using ISO 8583 and other protocols; handle message mapping, key management, and certification testing.
Configure validators, cassettes, recycling units, dispensers, card readers, and receipt/journal printers.
Prepare UAT and SIT plans; support go-live and stabilization.
Manage fleet software releases, patches, and firmware updates.

Provide L2/L3 support for GRG products and diagnose software, device, network, and host issues.
Analyze application, XFS, journal, and host logs to identify root causes and resolve incidents within agreed SLAs.
Coordinate escalations, spare parts, and warranty matters with GRG technical teams and local field engineers.
Troubleshoot cash reconciliation issues, deposit/dispense discrepancies, and transaction failures.

Bachelor’s degree in Computer Science, Software Engineering, Electronics, or a related field.
3–6 years of ATM/CDM/recycler software implementation and support experience.
Hands-on GRG Banking product experience and a solid understanding of aDep.
Strong ATM software architecture knowledge, including XFS/CEN-XFS, device service providers, and Windows or Linux terminal operating systems.
Understanding of deposit, recycling, dispensing, cassette management, and reconciliation workflows.
Good command of English; Arabic is a strong advantage.

Experience with NCR, Diebold Nixdorf, Hyosung, or ATM monitoring/management platforms is preferred.
Saudi banking, mada, and local switch integration experience is preferred.
Analytical problem-solving, clear communication, independent ownership, and detail-oriented documentation are valued.
Travel and on-call or after-hours support may be required.

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