Greeter
Full Job Posting
Qualifications
- Basic Qualifications: • Must be 18 years of age or older
- Preferred Qualifications: • One (1) year of prior customer service or similar experience preferred
- Must be 18 years of age or older
Responsibilities
- Maintain an assigned work area, which may be a business entrance.
- Manage the front desk, including answering phone calls and responding to inquiries • Offer hospitality services to guests and creates a positive first impression • Anticipate and responds to guest's needs in a friendly and positive helpful manner • Communicate clearly and professionally • Enact facility emergency procedures when necessary • Remain calm, professional, and polite when working with disgruntled guests • Maintain knowledge of relevant products, policies and procedures • Direct customer to appropriate department based on their needs • Work as a team player and actively contribute to the efforts of all other departments • Attend all required meetings and training sessions • Provides optimal levels of customer service wherever possible
- Manage the front desk, including answering phone calls and responding to inquiries
- Offer hospitality services to guests and creates a positive first impression
- Anticipate and responds to guest's needs in a friendly and positive helpful manner
- Communicate clearly and professionally
- Enact facility emergency procedures when necessary
- Remain calm, professional, and polite when working with disgruntled guests
- Maintain knowledge of relevant products, policies and procedures
- Direct customer to appropriate department based on their needs
- Work as a team player and actively contribute to the efforts of all other departments
- Attend all required meetings and training sessions
- Provides optimal levels of customer service wherever possible
Preferred Qualifications
- One (1) year of prior customer service or similar experience preferred
About ABM US
Provider of integrated facility, engineering, and infrastructure solutions.
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